Established in 2019 by Talon Logistics Inc., ALC Investment Group (ALC) stands at the forefront of the shipping container storage industry, offering comprehensive services for motor carriers across North America.
ALC turned to SecurSpace to deliver the convenience, transparency, and security needed to scale their yard operations while also building on their long-term customer connections.
“The industry is fast, and you can't wait on anything. I think our partnership with SecurSpace has been huge,” says Adam Tello, Chief Operating Officer at ALC. “From a scalability standpoint, we would not have been at seven locations in only 12-14 months. We would not have been able to scale without the platform.”
Upon entering the shipping container storage yard industry, ALC was using “old school” manual methods that made day-to-day work difficult and time consuming.
ALC’s Chief Executive Officer, Abby Carrillo explains:
“When we first started [our business], we utilized Google Sheets. It's hard to maintain, and not a great seller to our customers. That's when we shifted over to SecurSpace.”
Abby attributes the successful platform adoption to its user-friendliness, tailored to meet the needs of various roles across the business.
When implementing at new yard locations, “everyone is on the same page on how the platform works, because it is so user friendly,” Adam adds.
Emmanuel Carrillo, Chief Managing Partner at ALC, describes the process as “easy to plug and play.”
“Once we find the real estate, it literally takes us about a month to two months to set everything up, have security on site, and everything is fully functional,” he says.
SecurSpace has helped ALC to eliminate much of the manual processes found within the storage industry.
“The automation is the best thing. It’s something we don't have to think about,” says Adam.
“It tracks every invoice and takes the payment which is very helpful for me. It also tracks overages. It makes my job a lot easier,” says Abby.
When it comes to simplifying inventory management with automated bookings, she explains, “if it's the right fit and the right price for them, they can book it automatically, without us having to approve their booking. It’s easy. There’s no waiting period.”
ALC's Savannah, GA Location
At the core of its operations, ALC is committed to building strong customer relationships by prioritizing enhanced security measures.
“We want to develop relationships with our customers and create longevity, and trust at the end of the day,” says Adam.
“I like dealing directly with the customers to instill we have the confidence to protect their assets. Like I said, it goes back to SecurSpace – we wouldn't be able to do that if it wasn't for the platform that they provide.”
For ALC, the added layer of protection afforded by SecurSpace is evident in their ability to transparently showcase to customers how inventory enters the yard. This comprehensive security measure ensures a safeguarded process from all angles.
“It’s all about transparency. You're able to see what driver came in, the truck number, their driver's license with paperwork and everything. I think what SecurSpace does is good transparency at all levels, from the guard to the customer,” says Adam.
Abby adds, “It protects us AND our customers, to know that their inventory is in secure safe hands when it's with ALC.”
In the dynamic and fast-paced logistics industry, ALC's journey stands as a testament to the transformative power of innovative technology.
The partnership with SecurSpace has not only met but exceeded expectations, creating a seamless and secure environment that fosters enduring relationships with customers.
As ALC continues to evolve, its success story serves as an inspiring example of how embracing digital solutions can revolutionize traditional industries.
ALC rents 8 locations with SecurSpace:
– Savannah, GA
– Houston, TX
– Long Beach, CA
– Cherry Valley, CA
– Ontario, CA – Milliken 15 & 60 Interchange
– Ontario, CA – Bonview Drop Yard
– Ontario, CA – Grove Drop Yard #1
– Ontario, CA – Grove Drop Yard #2
SecurSpace helps transportation, warehousing, and industrial facility owners connect with 6,000+ nationwide users renting daily and monthly parking and storage.
– Fully Optimize Yard Space
– Attract and Convert New Renters
– Reduce Workload & Headaches